CASE STUDY 6: CHICAGO SMILE DESIGN
Initial Challenges:
- Limited cosmetic treatment acceptance
- Inconsistent patient communication
- Manual scheduling inefficiencies
- Staff time management
Results:
- 58% increase in cosmetic treatment acceptance
- $280,000 additional annual revenue
- 75% reduction in phone wait times
- 50% increase in positive reviews
- 95% patient satisfaction
Key Implementations:
- Treatment presentation automation
- Patient journey mapping
- Digital workflow integration
- Staff training program