CASE STUDY 5: BOSTON ADVANCED DENTAL
Initial Challenges:
- Complex case management issues
- Treatment plan presentation delays
- Patient communication gaps
- Administrative bottlenecks
Results:
- 62% increase in complex case acceptance
- $220,000 growth in annual revenue
- 55% reduction in administrative overhead
- 45% increase in patient referrals
- 92% satisfaction rate
Implementation Focus:
- Complex treatment coordination
- Patient education automation
- Follow-up systematization
- Staff workflow optimization